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  • Introduction

    This privacy policy aims to inform users of the website https://conti1855.com (hereinafter referred to as “the Site”) about the collection, processing, and protection of their personal data, in accordance with applicable regulations, including the General Data Protection Regulation (GDPR – EU 2016/679) and the French Data Protection Act No. 78-17 of January 6, 1978, as amended.

    By accessing the Site, you accept this privacy policy.

  • Data Controller

    The data controller is:

    • Conti Hotel Residence
    • SAS CONTI 1855
    • 26 Cours Grandval, 20 000 Ajaccio, France
    • Phone: +33 495 706 174
    • Email: contact@conti1855.com

  • Collected Data

    We collect the following personal data:

    • Identification data: name, surname, postal address, phone number, email address;
    • Booking data: stay dates, preferences, payment information (handled by a secure service provider);
    • Browsing data: IP address, browser type, language, pages visited, browsing time;
    • Data voluntarily submitted through contact forms, registration forms, or information requests.

  • Purposes of Processing

    The collected data is used for:

    • Managing bookings and stays;
    • Communication with customers before, during, and after their stay;
    • Improving our services and the Site;
    • Managing information or contact requests;
    • Sending newsletters or promotional offers (with prior consent);
    • Complying with our legal and fiscal obligations.

  • Legal Basis for Processing

    The processing of your data is based on:

    • Performance of the contract (booking, accommodation, customer communication);
    • User consent for marketing actions;
    • Legitimate interest for site security and service improvement;
    • Legal obligations applicable to Conti Hotel Residence.

  • Data Recipients

    The data may be disclosed, only to the extent necessary, to:

    • Authorized staff of Conti Hotel Residence;
    • Our subcontractors and technical service providers (hosting, payment, emailing, etc.);
    • Administrative or judicial authorities in legally required cases.
    • Your data is never sold to third parties.

  • Data Retention Period

    We retain your data for the period strictly necessary for the purposes mentioned above:

    • Booking data: 5 years (legal retention period for accounting documents);
    • Marketing data: 3 years from the last active contact;
    • Browsing data: 13 months maximum for cookies;
    • Data from forms: 12 months from submission.

  • Your Rights

    In accordance with the law, you have the following rights:

    • Right to access, rectify, and delete your data;
    • Right to object to and limit processing;
    • Right to data portability;
    • Right to withdraw your consent at any time (for processing based on consent);
    • Right to file a complaint with the CNIL: www.cnil.fr
    To exercise your rights, you can contact us at: contact@conti1855.com, attaching a copy of an identity proof.

  • Security

    We implement appropriate technical and organizational measures to protect your personal data from destruction, loss, alteration, disclosure, or unauthorized access.

  • Transfer Outside the EU

    As a general rule, your data is processed within the European Union. If we use service providers located outside the EU, we ensure that necessary safeguards are in place (e.g., standard contractual clauses of the European Commission).

  • Cookies

    To learn more about our use of cookies, please refer to our Cookie Policy.

  • Changes to the Privacy Policy

    Conti Hotel Residence reserves the right to modify this privacy policy at any time. Users are encouraged to consult it regularly. Any significant changes will be notified via the Site or by email if necessary.